Terms And Conditions
ALL PRODUCTS SOLD THROUGH JNA Performance LLC AND WWW.JNAPERFORMANCE.COM ARE FOR RACING & OFF-ROAD USE ONLY UNLESS CLEARLY NOTED OTHERWISE. They should never be used on public streets or highways. Check your local laws regarding such use in your state. We are not responsible for failure to comply with Local, State, or Federal laws regarding motor vehicles. We highly recommend professional installation by a competent mechanic for all products we sell.
Prices are always subject to change without notice. Pricing errors are not the responsibility of JNA Performance LLC or www.jnaperformance.com. If a pricing error occurs prior to shipment, we will either issue a full refund of the transaction amount or give the customer an option to pay the correct price. We will always do our best to satisfy our customers as we greatly appreciate your business.
We offer a 10 Day Return/Exchange Policy.
All Returns/Exchanges must be in New Unopened Condition.
All Returns are subject to a 25% restocking fee.
Shipping Charges Are Non-Refundable
All Returns Require An RMA (Return Merchandise Authorization) Number.
Fuel Components, Turbochargers, Engine Internals, And Electronics are Non-Refundable
Please Contact Customer Service For All Return Or Exchange Inquiries 1-888-596-3684
Special Order Items Are Non-Refundable:
There are no cancellations on special order items.
Products are covered by the manufacturer's warranty only; settlement of all claims is subject to manufacturer's waiting period to allow inspection of warranted goods.
Please Allow 24-48Hrs To Process and Ship Your Item(s).
We DO NOT ship International. We only ship to US Only. Items Shipped Damaged must be reported to the Carrier at time of delivery. A damage claim must be filed with the Shipping Company. JNA Performance will provide any information to assist you with your claim. If you receive a product other than what you ordered, your order is incomplete or it is damaged, please CONTACT US IMMEDIATELY and we will work with you to remedy the situation.
1. Connecticut residents are subject to a 6.35% sales tax.
2. All walk-in customers, whether they are CT residents or not, are subject to a 6.35% sales tax.
3. If you live in a different state, you cannot place a phone/internet order for your home address and then pickup locally; you will still have to pay sales tax.