Customer Support

 

Return Policy

We offer a 10 Day Return/Exchange Policy.

All Returns/Exchanges must be in New Unopened Condition.

All Returns are subject to a 20% restocking fee.

Special Order Items Are Non-Refundable

Shipping Charges Are Non-Refundable

All Returns Require An RMA (Return Merchandise Authorization) Number.

Fuel Components, Turbochargers, Engine Internals, And Electronics are Non-Refundable 

Please Contact Customer Service For All Return Or Exchange Inquiries 1-888-596-3684

Please Click Here To Process Your RMA: Returns Authorization Form

 

Shipping Info: 

Please Allow 24-48Hrs To Process and Ship Your Item(s).

Our Website is setup for US shipping only.

Please contact sales@jnaperformance.com for International Orders.

If an item is damaged during shipping please process your Damage Claim Here: Customer Damage Claim

A Damage Claim Must be Processed within 7 Days of receiving your package.  

 

Warranty Info:

Products are covered by the manufacturer's warranty only; settlement of all claims is subject to manufacturer's waiting period to allow inspection of warranted goods.